| Comment Number: | OL-112925 |
| Received: | 1/7/2005 4:42:08 PM |
| Organization: | |
| Commenter: | Andrea Piro |
| State: | CO |
| Subject: | Trade Regulation Rule on Telemarketing Sales |
| Title: | Notice of Proposed Rulemaking, Request for Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
What is the difference here?! Why is a recorded message from a call center and different than a live voice from a call center? They are both unsolicited and unwanted. VMBC states that in one typical campaign conducted for a major retailer, only .02 of 1% of the nearly 5.8 million calls resulted in the consumer asserting an entity-specific Do Not Call request. Of course they do. After a long day of work, you finally get home to relax. Who wants to take the time to listen to the recorded speil, hang-up, dial a toll free number and then request to be removed. 99% of the population just hangs up as soon as the recorded message begins, and goes on with their business at hand. Those statistic are completely unreliable in measuring consumers acceptance of this behavior. In addition the DMA request to change the legal wording of the abandoned calls shoudl be rejected. I receive over a dozen a week. Loosening the reigns allows them more time to reach their goal, but does nothing to protect the consumer on the end. I, and my entire family hope that both of these petitions will be squashed.