| Comment Number: | OL-111375 |
| Received: | 12/21/2004 9:42:38 AM |
| Organization: | |
| Commenter: | Jay Libove |
| State: | GA |
| Subject: | Trade Regulation Rule on Telemarketing Sales |
| Title: | Notice of Proposed Rulemaking, Request for Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
Recorded telemarketing calls should be prohibited in ALL cases, regardless of whether the merchant asserts an existing business relationship, and with no permission based on percentage of abandoned calls. Allowing the use of recorded calls by telemarketers at any time devalues the recipients' time under the law, by saying that the recipients are required to take time to answer or screen the calls and to listen to and erase the calls from answering machine messages, while the telemarketer may use inexpensive technology to so waste the recipients' time. To repeat, NO recorded telemarketing calls should be permitted, regardless of whether a merchant asserts an existing business relationship. Businesses exist to serve the consumer, not the other way around.