Comment Number: OL-110278
Received: 12/16/2004 5:31:13 AM
Organization: Acxiom Corp
Commenter: Deborah Grassi
State: AR
Subject: Trade Regulation Rule on Telemarketing Sales
Title: Notice of Proposed Rulemaking, Request for Comment
CFR Citation: 16 CFR Part 310
No Attachments

Comments:

I have seen where this type of communication has worked successfully with those customers whom we have relationships while working at SAM'S CLUB. This is not considered an abandoned call and would like the FTC to reconsider its stance. I have worked in the direct marketing field for over 9 years and have spoken at many conferences on subjects about how more and more consumers would like a personalized, relevant interaction with a company with which they have a relationship. Gone are the days of the small shops where the shopkeeper knew you and your family personally. This is an updated method of communication with a customer in lieu of other practices today. You may call me at  . This is my opinion and may not be construed as that of Acxiom's. Thank you.