| Comment Number: | OL-109884 |
| Received: | 12/12/2004 2:40:40 AM |
| Organization: | |
| Commenter: | Pellegrini |
| State: | CA |
| Subject: | Trade Regulation Rule on Telemarketing Sales |
| Title: | Notice of Proposed Rulemaking, Request for Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
What makes a company believe that just because I purchase an item or service from it gives it the right to use my personal information to telephone me without my express permission? Additionally, many of us provide a cell phone number - not a land line number - which means we customers must share in the cost of a telemarketing call that we did not request in the first place. If there were only ONE telemarketing service, perhaps the proposed amendment to the Telemarketing Sales Rule may be acceptable. But what telemarketers forget is that we are faced with thousands of telemarketers each telephoning us, many badgering us, and usually at inopportune times. Add this to the wrong number calls, the survey takers, and automated telemarketing calls, and we are invaded in our very homes. I am strongly opposed to the proposed amendment to the Telemarketing Sales Rule. I have taken the time to register on the Do Not Call registry and I expect the original intent of the law, and my desire to not be bothered with unsolicited sales calls to be honored. Telemarketers' abusive practices have forced me to change my telephone numbers, which cost me $46 in fees, and to purchase Caller ID and Call Privacy services from my telephone company, at a cost of $8.00 monthly, before taxes, not to mention a one-time setup cost. Enough is enough. <<to allow telemarketing calls that deliver a prerecorded message to consumers with whom the seller on whose behalf the calls are made has an established business relationship.>> I am opposed to pre-recorded messages from anybody, let alone from sellers with whom I presumably have an established business relationship. How do you propose to monitor a seller's claim of an "established relationship?" Any failure in this system means that we consumers will be burdened with putting a stop to the calls. Sellers should be the ones who undertake the time and cost of making sure that the people they call have opted to receive telemarketers' calls.