|Received:||11/29/2004 10:42:22 AM|
|Subject:||Trade Regulation Rule on Telemarketing Sales|
|Title:||Notice of Proposed Rulemaking, Request for Comment|
|CFR Citation:||16 CFR Part 310|
Comments:The most irritating thing about recorded calls is that consumers are forced to listen through the entire call in order to get the instructions for opting out of future calls. This amendment might be acceptable with the added stipulation that sellers using call-abandonment technology would be required to give an opt-out opportunity at the beginning of the call. Of course, telemarketers might wish to consider whether they really want to telemarket to customers who have already indicated a preference not to be disturbed by marketing calls by placing themselves on the Do-Not-Call list. It seems to me that that would be a good way to alienate customers.