| Comment Number: | OL-103315 |
| Received: | 11/28/2004 10:11:38 AM |
| Organization: | |
| Commenter: | Matthew Chapin |
| State: | NY |
| Subject: | Trade Regulation Rule on Telemarketing Sales |
| Title: | Notice of Proposed Rulemaking, Request for Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
Do not weaken the Telemarketing Sales Rule with the proposed amendment allowing pre-recorded calls from companies with an "existing business relationship". I registered for the "do not call" list because I don't want to get telemarketing calls -- it's just that simple. Furthermore, pre-recorded calls are the worst kind, because you can't interrupt the caller to opt out of future calls. Therefore, instead of watering down the Telemarketing Sales Rule with the proposed amendment, I would suggest toughening it with the following amendment instead: All pre-recorded calls, made by or on behalf of any company, must begin with, "This call is from XYZ Company. To end this call and opt out of any future calls from XYZ Company, press 1 now." If the caller presses 1, then the opt-out must be processed within 30 days and the recording must say "We have recorded your opt-out preference. If you would like to contact XYZ Company in the future please call 1-800-XXX-XXXX."