| Comment Number: | OL-102768 |
| Received: | 11/28/2004 12:35:15 AM |
| Organization: | |
| Commenter: | Michael Brian Bentley |
| State: | WA |
| Subject: | Trade Regulation Rule on Telemarketing Sales |
| Title: | Notice of Proposed Rulemaking, Request for Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
For the Commission, with respect, but in a word, no. This is how I think the DNC list is supposed to work. My entry in the DNC list means Do Not Call me to try and sell me anything, even when there is a so-called prior business relationship. The DNC list came to be because telemarketers already demonstrated no hesitation to call. I see no reason to permit loopholes to let them. If I want companies to sell me stuff by calling me uninvited on the phone, it doesn't matter if I have bought from them before, my phone number would not be on the DNC list. Companies with customers on the DNC can go ahead and mail their customers a post card. (Unless of course they are on a list for that, too, in which case they should take the hint.) If I initiate a contact by phone and they have to call me back, they are allowed to do that in order to complete the exchange, but once that exchange is over, that's it, quit calling me. Frankly, the only reason I'm interested in having a company call me, is for followup on service and support, and I especially don't want them to take that opportunity to switch that call into a telemarketing event. A prior business relationship to telemarketers somehow means that because I have a credit card with someone means they and affiliate businesses should be allowed to bombard me with sales calls. I strongly disagree. Just because I am a customer of a credit card company doesn't give them the automatic right to disrespect my privacy. I am their customer, they Must honor my wishes in this matter. If I am not their customer, I don't want a loophole in the DNC list to let them start calling me again because I have no leverage against that other than the DNC list. Thank you for the opportunity to provide comment. Yours Sincerely, Michael Brian Bentley