| Comment Number: | OL-102640 |
| Received: | 11/27/2004 11:43:13 PM |
| Organization: | |
| Commenter: | Brian Summers |
| State: | NJ |
| Subject: | Trade Regulation Rule on Telemarketing Sales |
| Title: | Notice of Proposed Rulemaking, Request for Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
I wanted to express my feeling against this change. There already exists a provision to allow companies to contact people on the "Do Not Call List" in which the company has an existing relationship with already. But this is limited to actual people placing the calls. By changing this to allow tape recorded calls, the person on the "Do Not Call List" has no easy means to tell the company calling to NOT call them anymore. The "existing relationship" clause, has already been stretched to allow many companies to call people who have clearly expressed that they DO NOT WISH TO BE CALLED for marketing purposes. By changing this to allow pre-recorded messages, that person can no longer simply tell the company to take them off their call list. Instead, they will be forced to listen to the recording, hopefully get a company name, find a contact number, call that company, finally get someone on the phone, most likely be transfered around to several departments, and possibly finally get someone who can take them off the call list, but most likely will never be able to do so, because the phone advertising was outsourced to some unknown company which is the one that actually makes the calls, and thus, have no way of knowing that the person being called wants off the call list.