|Received:||11/27/2004 5:42:38 PM|
|Subject:||Trade Regulation Rule on Telemarketing Sales|
|Title:||Notice of Proposed Rulemaking, Request for Comment|
|CFR Citation:||16 CFR Part 310|
Comments:Please DO NOT create an additional call abandonment safe harbor to allow telemarketing calls that deliver a prerecorded message to consumers with whom the seller on whose behalf the calls are made has an established business relationship. There is NO reason to do this other than to provide additional (unwanted) marketing solicitations. The fact that one has signed up for the Do Not Call list says that they don't want solicitations. Do you really imagine that people who signed up on the Do Not Call list want automated calls? I sure don't. Although live person calls are a bad nuisance (as evidenced by the popularity of the Do Not Call list), recorded calls are AS BAD OR WORSE. First, they interrupt the receiver exactly the same way as a "live person" call. Second, it has been my experience as a receiver of such prerecorded calls that prerecorded calls do not necessarily hang up when I hang up on them - i.e., if I try to use my phone 30 or 40 seconds later, the prerecorded call is still being made. At least with a live person, when you hang up, they hang up, too.