Comment Number: EREG-000002 (04-25470-EREG-2-d66
Received: 11/28/2004 8:00:00 AM
Organization:
Commenter: barb sachau
State: NY
Subject: Trade Regulation Rule on Telemarketing Sales
Title: Notice of Proposed Rulemaking, Request for Comment
CFR Citation: 16 CFR Part 310
No Attachments

Comments:

re ftc rin 3084 0098 l6 cfr part 310 telemarketing

comment on page 2 of l9 - i for one donot want any prerecorded calls unless i give permission for that person to call me. i am paying the bill. i deserve protection from harassment.

comment on page 3 - i do not think telemarketers should be able to use predictive dialiers or any dialers.

comment on page 5 - i question the figures turned in by VMBC and believe a clear majority of telephone owners would request NOT to be called. I think this kind of survey by a profiteer in his own interest is highly questionable.

comment on page 6 - i do not want to be called to the phone to say I dont want a product or call. Someone should ask my permission to call me BEFORE they call me.

comment on page 7- not everyone has these buttons on the phone. some of us still have the old phones without buttons and we intend to keep them and preserve them.

comment on page l6 - question 1. i think the question of any follow up call being allowed after a sale, should be asked and documented at the time of the sale. no calls later on to find out if i do or do not want.
question 2 - no benefits to the consumer from either. Most of us know how to use the phone to call to buy what we want to buy. We do not need to be called to the phone at an inopportune time to take a call to be sold at their convenience.
3. there is no benefit to the customer from these calls. they get out of running to the phone to benefit the seller of the product.

comment on page 7 of l9 - 4. I think 90% of telephone owners would "opt out". Everyone I know hates telemarketers. The industry does not follow a standard practice as to when in the call a consumer must be given the opportunity to opt out.
6. not everyone has a "keypad" to opt out of a call. this method is not a good practice.
7. It is much better NOT to get a call in the first place then to have to press something after running to the telephone. I want NO unsolicited calls.
8. no. unsolicited calls should never be allowed.
9. there will be no enforcement against errant telemarketers so we should make the whole process illegal. consumers have so little true protection.
10. i want no rings at all. no 4 rings, no 3 rings, no 2 rings.

comment on page l8 -
11. it is appropriate that telemarketers do not call at all if a person indicates they do not want to be called.
12. i do not want sales calls distributed evenly so i get even one such call. the burden on telemarketers should be severe. they have no right to use my telephone line or time.
13. i do not care if telemarkers who use predictive dialing are having difficulty configuring their software to comply. they can close up shop and get out of this disgusting business as far as I am concerned. maybe they can get a sales job in a store, where people come in want help. instead of insisting that people who dont want help listen to their sales pitch.
15. telemarketing equipment can be programmed to do anything that we regulate it to do. nothing else should be allowed to operate in the u.s.