Submission Number: 00012
Received: 7/12/2013 4:29:36 PM
Commenter: Marianne Rucker
Organization: Blue Diamond Remodeling Inc.
Agency: Federal Trade Commission
Initiative: Notice of Proposed Rulemaking Seeking Public Comment on Proposal to Ban Payment Methods Favored in Fraudulent Telemarketing Transactions; FTC Matter No: R411001
Attachments: No Attachments
Thank you to the FTC for taking this action.
We are a small and private remodeling company. Because we have been flooded by telemarketer calls for years, some selling a bona fide service, some not, and because telemarketers call even though we have been listed on the Do Not Call Registry since 2009, we came up with an idea to help cut such calls down, and hence could cut down fraudulent sales and intake of funds. There should be a ban on the use of blocking the source phone numbers for all callers. No more using "anonymous" or "unknown" or "blocked call" features to hide behind. Consumers want transparency today. Not only do we propose that all caller's phone numbers be revealed, but a telemarketer's corporate name and street address (no post office boxes)as well as their phone provider's name. All phone companies including cellular manufacturers should be required to comply. Example, when we asked our provider, AT&T to furnish certain callers' phone numbers for a specified date and time, they refused saying they would provide this only if asked by the police or forced by a court order. They also would not take a complaint for a fraudulent call. These blocked callers we wanted the numbers for happened to be egregiously harassing. We do not think it is right for the phone companies to simply allow anyone to make a call to us. That is tantamount to our landlord giving every stranger a key to our private offices, to just wander in any time they want.
Many persons whom we have surveyed would heartily, and with a great deal of relief, welcome such a system of open-book telephony.
We recognize much of it will have to be re-vamped for this to happen and it may take years, but we believe that banning the use of blocking caller i.d. would be easy and inexpensive.
We appreciate all that the FTC does to keep us safe.
Marianne Rucker for
Blue Diamond Remodeling