Submission Number: 00005
Received: 5/22/2013 5:50:25 PM
Commenter: Blanche Cordero
State: New Jersey
Agency: Federal Trade Commission
Initiative: Notice of Proposed Rulemaking Seeking Public Comment on Proposal to Ban Payment Methods Favored in Fraudulent Telemarketing Transactions; FTC Matter No: R411001
Attachments: No Attachments
I totally agree with this new legislation. The reason for my agreement is because I am deep in debt because my son, who has a disability with a symptom that causes him to have no impulse control. Due to that, he charged thousands of dollars on Amazon and other sites using PayPal because they were able to go directly into my charge cards and bank accounts with absolutely no authorization.
I went out of my way to close my Amazon account and to delete all of my charge cards and bank account numbers from Amazon. I was contacted by their customer service to advise me of the consequences and I told them, officially, that I did not care. I explained the problem with my son, that I had been unemployed for 2 years, my husband was disabled and that ny son had no authority to enter any account without his name on it. I did the same with PayPal. To my utter shock and dismay, within 10 minutes of changing my bankamericard number change, Amazon had entered the account and charged it. No one, not even my husband and I, knew the new account number. Yet Amazon was able to enter the account, with absolutely no authorization and charge it using my son's name. As far as I am concerned , that is hacking my account. They had been advised that unless the account owners used the account, they were not to charge it. Once I found out, I contacted them and said they would be liable for the purchases made on the account, so now, still unemployed after 2 years, we are over $15,000 in debt. My printer just had a jam so I cannot add the charges from my son, but each month there were between $500 and $2000 in charges we did not make.