Submission Number: 00027
Received: 7/27/2011 10:37:28 AM
Agency: Federal Trade Commission
Initiative: Public Roundtables: Protecting Consumers in the Sale and Leasing of Motor Vehicles; Project No. P104811
Attachments: No Attachments
• Confusing or misleading sales terms
• Extra fees was added at the time of purchase and to this day I still do not understand what the fee was for; it made the payment higher.
• Unfair or unsafe attempts to repossess your vehicle; vehicle was repossed after trying several attempts to make the payment. I tried making semi-monthly paymentS - dealer would not accept; i tried getting it refinanced and was told that I had not had the vehicle long enough (had the vehicle 2.5 years) and vehicle was repossed and the misleading sales terms was that the van is no longer in my possession but I am still supposed to make payments (did not know that at the time of purchase) and is now on my credit report and keeping me from being eligible for another vehicle, because it has not been paid off.