| Comment Number: | 545091-01091 |
| Received: | 11/23/2009 |
| Commenter: | Ryan |
| Organization: | |
| State: | NY |
| Agency: | Federal Trade Commission |
| Rule: | 16 CFR Part 610 Amendments to Rule to Prevent Deceptive Marketing of Credit Reports and to Ensure Access to Free Annual File Disclosures |
| No Attachments |
Comments:
I was charged $16.48 on my Master Card bill from Experian. I didn't realize that I had somehow signed up for the service. I thought I was just getting a free credit report. I called the Experian customer service number and they said that they would cancel the account but that I couldn't get my money back for the month that they charged me.