|Agency:||Federal Trade Commission|
|Rule:||16 CFR Part 610 Amendments to Rule to Prevent Deceptive Marketing of Credit Reports and to Ensure Access to Free Annual File Disclosures|
Comments:I had a tough time getting my credit report recently after several phone attempts to Experian. There was no live person to talk to, only a recorded message requesting payment for the Credit Score. When asked for the report and the credit score, the recorded message requested payment first for the Score before following through sending the free report. When a person calls for the credit report at one of the credit reporting agency, (1)they should have a live person to talk to. (2)they should send both the report and the Credit Score free. If the Credit Score is not sent before receiving payment, the report and the Score may not be sent. (2)Since one is entitled for a free yearly report, both the report and the Credit Score should be sent free. (3)Other Credit Reporting Agencies should automatically send their reports and the Credit Score for all consumers using credits without being asked for it. Because the Credit Score is more important, the credit reporting agency often requests payment prior to sending the Score. (4)Any credit reporting agency that track a person credit, should automatically send the report together with the Credit Score annually without being requested to avoid being deceived by ads for questionable payments. The agencies are already receiving payments from the merchants who request information on the borrowers. It is a double edge sword in the hearts of consumers.