Submission Number: 00009
Received: 9/26/2012 8:55:34 AM
Commenter: Jason Reilly
Organization: A Credit Union
State: New Hampshire
Agency: Federal Trade Commission
Initiative: Proposed Consent Agreement In the Matter of DesignerWare, LLC; FTC File No. 1123151
Attachments: No Attachments
To whom it may concern,
I feel that this settlement is not appropriate due to the severe nature of the accusations that the FTC has laid against "Rent to Own." I was drawn to comment due to the accusations that the companies involved were storing information on bank accounts and key strokes to log information on user names and passwords.
This is a deep violation of not just their customers privacy, but puts at risk the integrity of the financial institutions the victims were members or customers of.
Did Rent to Own need special tracking software, webcam access, and financial account information to recover sofas and end tables?
Further, how was this information being stored? The FTC proposed settlement doesn't even address this. At my Credit Union we must store information to the standards of the NCUA, and banks must store customer information to the standards of the FDIC. Were these regulations followed by Rent to Own?
The breach of trust represented by these actions require civil and criminal prosecution. The civil side should not be settled under such weak terms.
Further, with our government spending so much time, money, and energy on Kim Dotcom, for file sharing without permission, it is incredulous that this company which was actively stealing private and protected information - and spying on the most intimate details of their customers lives - is being offered such a settlement term.
The FTC MUST go after Rent to Own in full civil court, and support the victims of Rent to Own will full disclosure to assist them in starting a class action suit against the company as well. Nothing less provides justice to all who were violated by this companies policies. There is no justification for the risk, damage, and invasion that this company engaged in.