| Comment Number: | 529233-00045 |
| Received: | 10/11/2007 4:57:10 PM |
| Organization: | Debt Resolve, Inc. |
| Commenter: | James Burchetta |
| State: | NY |
| Agency: | Federal Trade Commission |
| Rule: | Debt Collection Workshop |
| Attachments: | 529233-00045.pdf Download Adobe Reader |
Comments:
Debt Resolve, Inc. respectfully requests that the Federal Trade Commission clarify the law in approving the use of email in debt collection. Attached is a position paper authored by Co-Chairman and CEO James D. Burchetta, titled, Email in the Debt Collection Industry, which confirms that unencrypted emails sent over the internet have the same reasonable expectation of privacy accorded to U.S. and commercial mail, landline telephone transmissions, and facsimiles. Emails are today’s evolutionary hybrid of traditional telephone calls and regular postal mail which provide instantaneous communication in a non-confrontational environment. About Debt Resolve, Inc. Debt Resolve provides lenders, collection agencies, debt buyers and utilities with a patented online bidding system for the resolution and settlement of consumer debt and a collections and skip tracing solution that is effective at every stage of collection and recovery. As a new channel, which can be used at all stages of collection and recovery, this platform gives companies a way to effectively collect more delinquent consumer debt and contact customers who would otherwise avoid other communication channels, while allowing the user to maintain positive relationships with their customers. Through its subsidiary, First Performance Corporation, the company is actively engaged in operating a collection agency for the benefit of its clients, which include banks, finance companies and purchasers of distressed accounts receivable. The stock of Debt Resolve is traded on the American Stock Exchange. Debt Resolve is headquartered in White Plains, New York. For more information, please visit our website at www.debtresolve.com.