Submission Number: 00015 

Received: 4/26/2011 9:06:23 PM
Commenter: Dave  Koller
Organization: Grass Roots Health Foods
State: Wisconsin
Agency: Federal Trade Commission
Initiative: FTC Forum in May 2011 Will Examine Ways to Protect Consumers From “Cramming” of Unauthorized Charges on Their Phone Bills; Project No. P104403
Attachments: No Attachments
Submission Text
As an unwilling victim of phone cramming - I think "fake" voice recordings. misdirection, and outright fraud to bill via any "voice" media is wrong. Do banks allow people to withdraw money on the basis of dubbed recordings? I think verification of non authorized words and information gleaned off of websites is NOT a valid declaration of "permission to purchase".. This practice can destroy the good name of a business as these crammers have turned people over to collection agencies all on a base of lies and deceptive practices - YOU cannot even say "yes" when asked if you are so-and so business as that yes is turned into consent to buy! Are you kidding? ......