Submission Number: 00077
Received: 8/30/2011 5:20:24 AM
Commenter: Steven Rudick
Organization: The Joseph Krow Company
Agency: Federal Trade Commission
Initiative: 16 CFR Part 423: Trade Regulation Rule on Care Labeling of Textile Wearing Apparel and Certain Piece Goods, FTC Project No. R511915
Attachments: No Attachments
I provide specialty cleaning to about 4500 dry cleaners in the United States for which those relationships are vitally important. As a professional, my staff inspects all garments before the cleaning process to find any potential problems. When a garment has a care label, that is the recommended care that should be used in cleaning. When a problem arises after proper care was taken, my customers want to hold me responsible for the damage. They do not want to hear that it is the manufacturers problem and don't care the a wrong care label was placed on the garment. I often pay for these garments to maintain a good relationship with my customer. If the FDA regulates that ingredients are correct on the outside of our food and that the drugs we take don't over promise results and mandate the listing of side effects, the FTC should enforce that care labels are correct!