Submission Number: 00034
Received: 8/16/2011 10:33:10 PM
Commenter: vicky maisel
Organization: cowboy cleaners
Agency: Federal Trade Commission
Initiative: 16 CFR Part 423: Trade Regulation Rule on Care Labeling of Textile Wearing Apparel and Certain Piece Goods, FTC Project No. R511915
Attachments: No Attachments
I would suggest that care labels offer all methods of safe cleaning for a garment. This would offer consumers options and choice of cleaning method.
Lately, we have noticed many black and white items that have dye issues. While the garment may be labeled as "dry clean only" the black fades onto the white. After testing. we discover that the garment can be neither dry cleaned nor washed. But,thankfully, as long as the care label instructions were followed the consumer can return the item.
Often a consumer will have a garment labeled "dry clean only" but the material and dye could be wet cleaned without causing damage. I believe that consumers should be allowed all options and choose the method they prefer. There are garments that are labeled "machine wash" that could easily be dry cleaned which would extend the life of the garment. This would allow consumers the option to have a longer lifespan for garments.
Perhaps, the most ridiculous label is "dry clean exclusive of trim". That label is often found on ladies evening dresses that are completely covered in beads and sequins. So the consumer can have the dry cleaner remove all those beads and sequins, clean the dress, and then sew them all back. Basically. the dry cleaners is making a new dress. How is that fair to a consumer?
And please tell me what " professionally spot clean " means to you? To me it means totally unserviceable expensive dress. How do you or the manufacturer expect us to remove a spot and not clean the rest of the garment? And don't live in South Texas when it's 104 degrees.
I would suggest if you want to learn about care labels and how they actually work- go spend a day at your dry cleaners. You are more than welcome to come to mine. I would be happy to show you garments and bedding that would be better served by alternative cleaning methods. If a consumer wants a bedspread washed that state "dry clean only" - we have to ask them to release us from liability. Why? If label offered choices they could decide what method suits them and their lifestyle.