| Comment Number: | 516736-00020 |
| Received: | 5/23/2005 3:31:28 PM |
| Organization: | Reader's Digest Association |
| Commenter: | Brian Cha |
| State: | NY |
| Agency: | Federal Trade Commission |
| Rule: | Definitions, Implementation, and Reporting Requirements Under the CAN-SPAM Act |
| Docket ID: | 3084-AA96 |
| No Attachments |
Comments:
Section 7704(c)(1) authorizes the Commission to adopt a rule modifying the ten-business-day period senders (and those acting on their behalf) have under the Act to process recipients' "opt-out" requests with respect to "commercial electronic mail messages." ============================================ We should keep the "opt-out" requests to the ten-business-day rule. It is unreasonable to change it to three days. Most businesses need preparation to select and scrub their lists before the actul promotion is sent out. On top of that, if a business is using an email vendor, which most companies are, some take until the end-of-business-day to retrieve opt-out requests from the consumer when they are receiving file transfers. That's even less time to then select and scrub the lists. If a commercial email is being sent out with a partner, it will be difficult to continually monitor an opt-out request and pass that information back and forth with the partner in a three day period. Thanks, Brian Cha