Comment Number: OL-103537
Received: 4/15/2004 2:59:54 PM
Organization: Diamex Holdings Ltd.
Commenter: Vince Courtney
State: Not in the US
Agency: Federal Trade Commission
Rule: CAN-SPAM ANPR
Docket ID: [3084-AA96]
No Attachments

Comments:

Re: CAN-SPAM Act Rulemaking, Project No. R411008 Dear Commissioners, I applaud your efforts to curb the problem of unsolicited bulk email. However, as a publisher, I am concerned about the proposed requirement for merchants to maintain suppression lists. This will cause many small non-spamming legitimate online business to close their doors thus penalizing them instead of the spammers. I believe that this will impede the progress of internet commerce and the economy in general. There are so many problems and costs associated with this idea, and so much damage done to consumers and businesses alike, that I feel I must urge you to consider this matter most carefully. Requirement of the use of suppression lists will seriously damage many of the legitimate publications available on the net. My specific concern is for harm to publishers who require permission from the consumer prior to adding them to any list. They're not who CAN-SPAM was designed to put out of business, but this requirement will very likely have that effect. There's also the potential for significant harm to consumers, because of the problem of properly knowing their intent when they unsubscribe from a list. On top of that, these suppression lists could easily fall into the hands of spammers, leading to more spam instead of less. I was quite surprised at the potential problems this ruling could involve, and urge you in the strongest possible terms to reconsider its implementation in light of these problems, Respectfully, Vince Courtney British Columbia Canada