Comment Number: OL-103380
Received: 4/15/2004 9:09:43 AM
Organization: Creative Ideas
Commenter: Helen McClary
State: FL
Agency: Federal Trade Commission
Rule: CAN-SPAM ANPR
Docket ID: [3084-AA96]
No Attachments

Comments:

Re: CAN-SPAM Act Rulemaking, Project No. R411008 To the Commissioners, The problem of unsolicited bulk email has certainly gotten out of hand and I am grateful that you are making an effort to curb the problem. However, I am concerned about the proposed requirement for merchants to maintain suppression lists. There are so many problems and costs associated with this idea, and so much damage done to consumers and businesses alike, that I feel I must urge you to consider this matter most carefully. Requirement of the use of suppression lists will seriously damage many of the legitimate publications available on the net. My specific concern is for harm to publishers who require permission from the consumer prior to adding them to any list. They're not who CAN-SPAM was designed to put out of business, but this requirement will very likely have that effect. There's also the potential for significant harm to consumers, because of the problem of properly knowing their intent when they unsubscribe from a list. On top of that, these suppression lists could easily fall into the hands of spammers, leading to more spam instead of less. As far as the requirement to have a physical address of the company on email is a dangerous thing for a person such as myself, a single woman, working out of my home. This is an invitation to all kind of violations of my privacy and safety. I was quite surprised at the potential problems this ruling could involve, and urge you in the strongest possible terms to reconsider its implementation in light of these problems, Respectfully, Helen McClary Tamarac, Florida, USA