| Comment Number: | OL-102953 |
| Received: | 4/14/2004 2:21:34 PM |
| Organization: | Private Citizen |
| Commenter: | Westly Waddell |
| State: | CO |
| Agency: | Federal Trade Commission |
| Rule: | CAN-SPAM ANPR |
| Docket ID: | [3084-AA96] |
| No Attachments |
Comments:
Re: CAN-SPAM Act Rulemaking, Project No. R411008 To the Commissioners, First, the primary purpose of an e-mail is not clear. The one definition you are missing is the one that says that an e-mail's primary purpose should be considered commercial if: the only useful information in the message is the advertisement. Useful would be defined as: contains information that would be considered of value to the majority of people that receive it. Second, I get more junk mail now than I did before the act was placed in service. We all know that the majority of junk mail comes from over seas and your act does nothing to slow that down. All you have done is to make it extreamely hard on the legitimate business here in the US, and generate more income for the over seas spammers. While I applaud your efforts to curb the problem of unsolicited bulk email, I'm afraid that your political solution is only making things worse for the legitimate business' I am very concerned about the proposed requirement for merchants to maintain suppression lists. There are so many problems and costs associated with this idea, and so much damage done to consumers and businesses alike, that I feel I must urge you to consider this matter most carefully. Requirement of the use of suppression lists will seriously damage many of the legitimate publications available on the net. My specific concern is for harm to publishers who require permission from the consumer prior to adding them to any list. They're not who CAN-SPAM was designed to put out of business, but this requirement will very likely have that effect. There's also the potential for significant harm to consumers, because of the problem of properly knowing their intent when they unsubscribe from a list. On top of that, these suppression lists could easily fall into the hands of spammers, leading to more spam instead of less. I was quite surprised at the potential problems this ruling could involve, and urge you in the strongest possible terms to reconsider its implementation in light of these problems, Respectfully, Westly Waddell Colorado Springs, CO, USA