| Comment Number: | OL-102507 |
| Received: | 4/14/2004 1:24:47 AM |
| Organization: | Churchill Brown & Associates |
| Commenter: | Robert Jaycox |
| State: | OK |
| Agency: | Federal Trade Commission |
| Rule: | CAN-SPAM ANPR |
| Docket ID: | [3084-AA96] |
| No Attachments |
Comments:
Re: CAN-SPAM Act Rulemaking, Project No. R411008 To the Commissioners, Your attemts to deal with the growing problem of unsolicited bulk email are commendable. But, I am concerned about the proposed requirement for merchants to maintain suppression lists. There are so many problems and costs associated with this idea, and so much damage done to consumers and businesses alike, that I feel I must urge you to consider this matter very carefully. The use of such lists will seriously damage many of the legitimate publications available on the net. My specific concern is for harm to publishers who require permission from the consumer prior to adding them to any list. They're not who CAN-SPAM was designed to put out of business, but this requirement will very likely have that effect. There's also the potential for significant harm to consumers, because of the problem of properly knowing their intent when they unsubscribe from a list. On top of that, these suppression lists could easily fall into the hands of spammers, leading to more spam instead of less. The real problem is bulk mailers who routinely mail to harvested Email addresses, often using fake headers. We need a place to forward this stuff where these clear violators will be hunted down and prosected. Likewise, there should be severe consequences for those like freelotto who will not remove you and those who provide removal links which never work. Your propose solutions have the potential to destroy legitimate businesses while leaving the abusers to continue unchecked. I urge you in the strongest possible terms to reconsider its implementation in light of these problems, Respectfully, Robert H. Jaycox Oklahoma, USA