Comments:

Re: CAN-SPAM Act Rulemaking, Project No. R411008 To the Commissioners, As a citizen, I believe we need to have some controls over the flood of unsolited emails that assault us daily. However, I am concerned about the proposed requirement for merchants to maintain suppression lists. The cost that will be imposed on businesses who have customers that ask for information, will be draconian. There must be a dividing line between unsolicited advertisments - especially those that are completely unwanted and/or are pornographic - and ligitimate communication between customers and businesses. I urge you to consider this matter carefully. Suppression lists will seriously damage legitimate publications available on the net. If a consumer requests information be sent to him, and is given an easy way to opt out of a publication, that should be sufficient to protect them from harm. These folks are not who CAN-SPAM was designed to put out of business. Unfortunately, this requirement will probably cause taht to happen and that just isn't right. These suppression lists will undoubtedly cause problems for consumers, as well. Valuable information will likely be denied to them due to the difficulties of adhering to this law. Plus, those companies that spew the majority of unwanted spam would, in all likelihood, break the law and actually use the list to distribute more spam than ever before. I was quite surprised at the potential problems this ruling could involve, and urge you in the strongest possible terms to reconsider its implementation in light of these problems, Sincerely, Jerry W. Schuster Durham, North Carolina, USA