Comment Number: OL-101702
Received: 3/23/2004 12:03:11 AM
Organization: none--just an individual
Commenter: Jan Skipper
State: PA
Agency: Federal Trade Commission
Rule: CAN-SPAM ANPR
Docket ID: [3084-AA96]
No Attachments

Comments:

Once a recipient has "opted out", the business should have 10 days to comply (delete the opted out address) --and, if the recipient gets additional spam on or before the 10th day after opting out, the business should not be penalized. Ten days allows for cases where employees are sick/on vacation & didn't access the e mails.