Comment Number: EREG-847 Docket:04-06268
Received: 4/23/2004 1:41:49 PM
Organization: N/A
Commenter: Julie Serritella
State:
Agency: Federal Trade Commission
Rule: CAN-SPAM ANPR
Docket ID: [3084-AA96]
No Attachments

Comments:

Re: CAN-SPAM Act Rulemaking, Project No. R411008To the Commissioners,The internet and it's associated uses have brought great good to our society - as well as it's fair share of problems. The efforts that are being made to curb one of the biggest problems - Spam - are wonderful. However, when the cure inhibits some of the benefits, it is not the right cure.I am concerned about the proposed requirement for merchants to maintain suppression lists.There are many problems and costs associated with this idea, and so much damage done to consumers andbusinesses alike. Requirement of the use of suppression lists willseriously damage many of the legitimate publications available on the net and the abilityof consumers to be linked with products and services they do desire. Legitimate businesses reaching out to potential customers in respecful, polite and sociallyacceptable ways are not who CAN-SPAM was designed to put out of business, but this requirement may have that effect.There's also the potential for significant harm to consumers, because of the problem of properly knowing their intent when they unsubscribe from a list. Most importantly, these suppression lists could easily fall into the hands of spammers, leading to more spam instead of less.I was quite surprised at the potential problems this ruling could involve, and urge you in the strongest possible terms to reconsider its implementation in light of these problems.Respectfully,Julie Serritella,New York, USA