Comment Number: 522110-00024
Received: 5/3/2006 11:42:14 PM
Organization:
Commenter: Andrew Hsi
State: NM
Subject: Procedures to Enhance the Accuracy and Integrity of Information Furnished to Consumer Reporting Agencies
Title: Advance Notice of Proposed Rulemaking
CFR Citation: 16 CFR Parts 660 and 661
No Attachments

Comments:

Dear Commissioners, The processes of the credit verification companies such as Experian and Equifax are unfair. I began an application for home equity credit through Lending Tree. 5 banking institutions contacted me. They had different products that I couldn't really compare. My contractors had not given me firm bids. I didn't apply for a loan from any of the banks. Prior to the application, Experian gave me a rating of 801. After I received bids for improvements to my home, I contacted USAA and CitiBank. They provided me with information that showed that as a result of not completing applications through Lending Tree, my credit rating fell to 780. I also found that my rating at Equifax fell. I attempted to contact Experian through the toll free number they supplied to clarify my credit. I couldn't reach a person. I also asked the banking agent at CitiBank to find a way for me to speak with Experian as Experian is a CitiBank subsidiary. He never got back to me. I completed a loan application with USAA. However after the experience I had, I write to protest the business practices of the credit rating agencies. I feel that customers should have a way of protesting a change in their credit at minimum. I believe that the decisions I made showed financial restraint and prudence and the credit rating companies penalized me for that unfairly. Given the penalty they assessed to my credit rating, I feel I should have the satisfaction of dealing directly with a senior officer of their companies so that someone in their organization will feel the personal accountability of misrepresenting my reputation. Sincerely, Andrew Hsi