Federal Trade Commission
Protecting America's Consumers
Media Advisory:
Cracking The Code: FTC Charges Companies Illegally Cram Charges On Consumers' Phone Bills
Consumer Victims Tell Their Stories at Press Conference
| WHAT: | An increasing number of complaints about mystery charges on consumer telephone bills are piling up. Whether it's a one-time charge for a call to a dating service or a recurring monthly charge for a paging service a consumer didn't order, consumers report that these charges are being "crammed" onto their telephone bills. The Federal Trade Commission has taken an active role in combating this fraud and will announce enforcement actions designed to stop the crammers. |
| WHEN: | Thursday, July 16, 10 A.M. Room will open at 9 A.M. for camera set-up. |
| WHERE: | Federal Trade Commission Room 432 600 Pennsylvania Avenue, N.W. Washington, DC 20580 |
| WHO: | Teresa M. Schwartz Deputy Director, Bureau of Consumer Protection Consumer Victims |
| CONTACT : | Federal Trade Commission, Office of Public Affairs 202-326-2180 |