Consumer Complaints Against Telemarketers Violating the Do Not Call Registry Reach 37,000

For Release

Consumers registered with the National Do Not Call Registry have filed more than 37,000 complaints as of 8:00 a.m., October 24, 2003, against telemarketers who continue to call them. Nearly 28,000 telemarketing organizations have accessed the Registry, with 628 telemarketers downloading all area codes in the Registry. On average, each telemarketer retrieved about 45 area codes from the total national database of 317 area codes.

The Do Not Call Registry, which opened for consumer registrations on June 27, 2003, currently contains 53.7 million telephone numbers. Telemarketers began accessing the Registry on September 2, 2003, through a Web site specifically developed for telemarketers, www.telemarketing.donotcall.gov. The telemarketer site permits the user to create an organizational profile that enables them to pay for and obtain the area codes they need to remove registered numbers from their active calling lists.

For enforcement purposes, consumer complaints received into the FTC database are made available to more than 800 law enforcement agencies, including the offices of all State Attorneys General.

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