Business Blog

In the drive toward Combating Auto Retail Scams, the FTC’s just-announced CARS Rule is a big win for consumers, who lose billions of dollars in wasted time and money each year to illegal practices...

It’s troubling enough for a company to claim that consumers who take their course can make major money by learning “high demand” sales skills as a telemarketing “closer.” (Insert your favorite David...

You’ve heard about the deceptive tactics of government imposters. According to a proposed FTC settlement, a Florida company made misleading Made in USA claims, falsely described itself as “veteran...

It used to be that family legends about background and heritage had to stay legendary. But the popularity of genetic test kits have made them a hot topic around the Thanksgiving table. A proposed FTC...

As text-to-speech AI has improved, so has voice cloning technology. The prospects could be promising, but from the FTC’s perspective, voice cloning also presents serious consumer protection concerns...

Yes, if a tree falls in the forest and no one is there to hear it, the tree does make a sound. And, yes, if a data breach happens and you fail to timely notify affected customers, that’s an unfair...

A consumer spots a social media post from a dietician stating – for example – “Aspartame increasing cancer risk?! Nope! Let’s talk about it” and “It’s okay to still enjoy your non-sugar-sweetened...

Junk fees – those hidden and bogus charges that have found their way into a wide variety of transactions – are on consumers’ minds. Based on what they’ve told us, junk fees are on their last nerve...

Consumers speak many languages and unfortunately scammers are conversant in all of them. That’s why the FTC has reinforced its fraud fighting capabilities by collecting scam reports in multiple...

Personal finance app Bridge It – consumers may know the company as Brigit – promised that people could get cash advances of up to $250 “within seconds” and with no “hidden fees.” But the FTC alleges...

We’re ba-aack. Last year we offered our Top 10 “Nightmare on Main Street” consumer protection horror movies. Just in time for Halloween, the FTC Multiplex has reopened with ten more scary screens of...

October 2023 marks the 20th anniversary of the effective date of the Gramm-Leach-Bliley Safeguards Rule. Its purpose then – and its purpose now – is to protect consumers by requiring entities covered...

In the automotive world they’re called “add-ons.” But for many consumers, they really amount to junk fees on wheels that add to the cost of a car while subtracting from the transparency of the...

According to a proposed settlement and a complaint filed by the FTC , two corporations, their President, and their CEO pitched a product called 1Virus Buster Invisible Mask, claiming that wearing the...

Gimme an F! Gimme an A! Gimme an L! Gimme an S! Gimme an E! What’s that spell? “False,” of course, which – along with deceptive and unsubstantiated – is how the FTC describes claims made by Sollers...

We’ve warned professionals about online job scams involving phony “recruiters” who falsely claim to represent big-name businesses. Employment impersonators are still at it, but this time they’re...

In the TV show "Star Trek: Voyager," Captain Janeway and crew headed to Delta Quadrant to take on wrongdoers that injured people by wielding a pernicious energy wave. In a twist on the story, the FTC...

Section 607(b) of the Fair Credit Reporting Act requires consumer reporting agencies to follow reasonable procedures to assure maximum possible accuracy of consumer report information concerning the...

Many consumers describe them as annoying, injurious, invisible, and all too common. They could be talking about pernicious pests and in some ways, junk fees – hidden or falsely advertised charges that...

Sometimes being the “Home of . . .” is an honorific to be proud of. Kudos, Cleveland, for rock ‘n’ roll, and thank you, Buffalo, for your contribution to chicken wings. But the Birthplace of Frauds...