Bureau of Consumer Protection
Lydia B. Parnes, Director
While we do not resolve individual consumer disputes, your complaint, comment, or inquiry may help us spot a pattern of law violations requiring law enforcement action. It can also help us recognize and tell people about larger trends affecting consumers.
In our Consumer Protection section you can find a variety of publications on subjects such as credit, health and fitness, buying and working at home, investments, telemarketing, and other products and services. You'll also find business information such as guides to complying with the Mail Order Rule, Telemarketing Sales Rule, Used Car Rule, and other rules and regulations enforced by the FTC.
Federal Trade Commission
600 Pennsylvania Ave, NW
Washington, D.C. 20580
If you have a complaint about a particular company or organization, use our secure complaint form.