Telemarketing and Telephone ServicesPhone Products & Services
Facts for Consumers
- 900 Numbers: FTC Rule Helps Consumers
[PDF]
Explains your rights under the 900 Number Rule, and that before making a 900 number call, you need to know how much the call will cost, what you will get for your money, and what will happen if you have a billing dispute. 8.5"x11", 4 pages.
- Buying Time: The Facts About Pre-Paid Phone Cards
[PDF]
[en español]
Explains how pre-paid calling cards work. Lists common consumer complaints, and how to avoid them. How to buy telephone time and value. 8.5"x11", 4 pages.
- Ditch the Pitch: Hanging Up on Telephone Hucksters
[PDF]
Lists some of the newest fraudulent telemarketing pitches and how to respond. Outlines your rights under the Telemarketing Sales Rule. 8.5"x11", 4 pages.
- Shopping for Broadband: Satisfying Your Need for Speed
[PDF]
[en español]
Explains how broadband works and the types of broadband that are available. Offers shopping tips and questions to ask providers. 8.5"x11", 4 pages.
- VoIP: It’s A Phone, It’s a Computer, It’s ...
[PDF] [en español]
Informs consumers of the benefits and risks associated with receiving their telephone service via Voice over Internet Protocol. 8.5"x11", 4 pages.
