Federal Trade Commission
Protecting America's ConsumersHeating and cooling systems are some of the most important investments you’ll ever make in your home. Whether you’re buying a new house, renovating an old one, or making an emergency purchase because “old faithful” finally conked out, a lot is riding on the choices you make: Your comfort and safety are at stake, and so is your money.
According to the Department of Energy (DOE), about 45 percent of your utility bill typically goes toward “space conditioning,” or heating and cooling your home. While the purchase price of the equipment and cost of repairs and maintenance are important to consider, so is the operating cost of the system. By choosing the most energy-efficient equipment that meets your needs and fits your budget, you may be able to lower those hefty space conditioning costs.
The Federal Trade Commission, the nation’s consumer protection agency, wants you to know that it enforces the Appliance Labeling Rule, which requires EnergyGuide labels on certain appliances, including room and central air conditioners, furnaces, boilers and heat pumps. The labels let you know how energy efficient a model is compared to others like it.
The more energy efficient a system is, the less it costs to run and the lower your utility bills. Using less energy is good for the environment, too; it can reduce air pollution and help conserve natural resources.
All products have to meet minimum energy efficiency standards set by the federal government. But many products beat those standards, use even less energy and cost less to run.
Retailers and contractors that sell heating and cooling systems (central air conditioners, furnaces, boilers and heat pumps) are required to let you know about a product’s energy use and energy efficiency before you buy it. They can use a website, fact sheet, brochure or directory. If a seller hasn’t pointed out this information, be sure to ask about it. Manufacturers have to provide it on EnergyGuide labels on their products.
The Energy Star logo is a key indicator of efficiency, too. When you see it, it means the product meets strict energy efficiency criteria set by the Environmental Protection Agency and DOE. Learn more at energystar.gov.
Most of the differences are on the inside — in the motors, compressors, pumps and valves. So even if two models look alike from the outside, these internal features can mean a big difference in your monthly utility bills.
Manufacturers use standard tests developed by DOE to measure the efficiency of their products. The test results are reported on the EnergyGuide label for each product. If you can’t see the EnergyGuide label when you’re making your decision, a seller should have the information in a fact sheet, brochure or directory.
How Do You Say “Efficiency”?When it comes to talking about energy efficiency, heating and air conditioning systems have a language all their own...
Regardless of the acronym, a higher number means a more efficient system. |
Do a home energy audit. An energy audit is a careful look at your home to see how efficient your heating and cooling systems are and where your home is wasting energy — say, through air leaks or under-insulated attics and ducts. Your utility company may offer free or low-cost energy audits, or it may be able to recommend a local company or organization to do it. You also can check with your state or local government energy or weatherization office. A professional audit with special equipment like blower doors and infrared cameras can cost between $300 and $800. Before you hire a company to do your audit, get several references to contact, check out the company with the Better Business Bureau to see if there’s a history of complaints, and make sure the auditor uses a calibrated blower door and does thermographic inspections or else contracts another company to do them. Expect to come away with recommendations for specific fixes and improvements you can make to save energy.
If your budget doesn’t allow for a professional audit, you can do a basic energy audit yourself. For more on what to look for, visit DOE’s Office of Energy Efficiency and Renewable Energy (EERE) at energysavers.gov, or use the online audit tool at hes.lbl.gov.
Weatherize your home. Caulk, seal and weather-strip air leaks around windows, doors and cut-throughs for plumbing, ducting or electrical wiring. Check existing seals for gaps or cracks, and repair leaky ducts. While you may try doing some minor repairs yourself, consider hiring a professional to do more extensive repair work.
If your energy audit reveals inadequate insulation levels in your home, you can bring them up to DOE-recommended levels. These fixes may allow you to install a smaller, less expensive heating or cooling system to get the same results.
Compare the performance and operating cost of different brands and models. Study the product literature, and do some research. Will the product do the job? What’s its repair history? Will it handle your needs today? Ten years from now? Does it fit your budget?
Look at each product’s energy use, as well. The more energy an appliance uses, the more it costs to run. Ask to see the fact sheets, brochures or product directories that tell you about a product’s energy use and energy efficiency so you can compare among models. Retailers and contractors selling these systems are required to have this information. The difference on your monthly utility bill can be significant, especially over the lifetime of the product. Choosing a more energy efficient model, even if it costs more at first, saves you money over time.
Ask about special energy efficiency offers. Ask your local utility or system salesperson about cash rebates, low-interest loans, tax breaks or other incentives in your area for buying energy-efficient products — and how you can qualify.
Being an energy-smart consumer means getting the most from the energy you use:
To learn more about saving energy when heating and cooling your home, read Weathering the High Cost of Heating Your Home and Home Insulation Basics: Higher R-Values = Higher Insulating Values. The Federal Trade Commission offers a wide range of business and consumer information online at ftc.gov. This information also is available by calling our toll-free helpline at 1-877-FTC-HELP (382-4357) (TTY: 1-866-653-4261).
The Department of Energy’s Energy Efficiency and Renewable Energy Network offers a range of energy-efficiency information at energysavers.gov. This information also is available from a toll-free hotline at 1-877-EERE-INF (337-3463); TTY: 1-800-273-2957.
Your state and local energy offices and local utility company also may be sources of information.
The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint or to get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.