If you are behind in paying your bills, you can expect to hear from a debt collector. A debt collector is someone, other than the creditor, who regularly collects debts owed to someone else. Lawyers who collect debts on a regular basis are considered debt collectors, too.
You have rights: Federal law requires that debt collectors treat you fairly. In short, that means:
Debt collectors generate more complaints to the FTC than any other industry group. In its lawsuits alleging illegal debt collection practices, the FTC has been able to ban some debt collectors from the debt collection business forever, and has gotten millions of dollars back for consumers. The agency held a workshop in 2007 to review the debt collection industry 30 years after the Fair Debt Collection Practices Act became law. Industry members, consumer advocates, state regulators, and academic researchers looked at changes in the industry, and whether the law is keeping pace with developments in the marketplace.
Dealing with Debt Collectors
Debt Collection (:30)
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