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Going, Going, Gone: Using Wire Transfers for Internet Auction Purchases Can Be Risky
Explains that bidders in Internet auctions should not wire money to people they do not know and trust, and describes some common scams targeting bidders.
[PDF]
How Not to Get Hooked by a ‘Phishing’ Scam
Internet scammers casting about for people’s financial information
have a new way to lure unsuspecting victims: They go “phishing.”
Phishing is a high-tech scam that uses spam or pop-up messages
to deceive you into disclosing your credit card numbers, bank
account information, Social Security number, passwords, or
other sensitive information.
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Internet Auctions: A Guide for Buyers and Sellers
Whether you're looking for a collectible or thinking about
selling that treasure you discovered in the attic, an Internet
auction may be just the thing for you. Whether you're
a buyer or a seller, there's a smart way to "do"
Internet auctions. Here's how to make sure you get the
most from your auction action.
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The Secrets of Mystery Shopping Revealed
Prospective mystery shoppers are targeted by illegitimate companies claiming resources for becoming a mystery shopper, selling false certification and charging for services that can otherwise be sought for free.
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10 Tips for Smart Holiday Shopping Online
Doing your holiday shopping on the Internet can be fun, easy,
and practical. At the same time, viewing a product on the
screen can present different challenges than seeing it in
the store. Here are some tips to help you shop wisely this
holiday season.
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Check
Overpayment Scams: Seller Beware
Educates consumers about a scam where they could be asked
to send money after receiving a fake check as payment for
a sale or winnings in a lottery.
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Internet
Auctions: Secrets of Success
Internet auction fraud is on the rise, with an increasing
number of consumers complaining about sellers who deliver
their advertised goods late or not at all, or deliver something
far less valuable than promised. To help make Internet auction
transactions as smooth and successful as possible for everyone
involved, the Federal Trade Commission offers these tips.
[PDF]
Going
Shopping? Go Global! A Guide for E-Consumers
But shopping electronically-especially when you're dealing
with vendors in other countries-opens up a whole world of
questions. Are the prices posted in U.S. dollars or some other
currency? Does the company ship internationally? How long
will it take for an order to be delivered? Will unexpected
taxes or duties be added to the price? If there's a problem,
where can you get it resolved? The Federal Trade Commission
offers these tips to help you when you "go global".
[PDF]
A
Consumer's Guide to E-Payments
The Internet has taken its place beside the telephone and
television as an important part of people's lives. Consumers
use the Internet to shop, bank and invest online. Most consumers
use credit or debit cards to pay for online purchases, but
other payment methods, like "e-wallets," are becoming
more common. The Federal Trade Commission (FTC) wants you
to know about these payment technologies and how to make your
transactions as safe and secure as possible.
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Billed
for Merchandise You Never Received? Here's What To Do.
So, just what do you do when you get a credit card bill but
no merchandise? Get frustrated, to be sure. But the error
can be corrected.
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How
to Right a Wrong
Most companies want to make you happy so you'll come back
and recommend them to your friends. But when you find a company
that's not making the grade, how do you resolve the problem?
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Solving
Consumer Problems
No doubt you've purchased a product or service that you
weren't happy with. Rather than accepting the situation,
take action. After all, businesses want to keep you happy
so you'll keep coming back. The Federal Trade Commission
suggests these simple strategies for resolving a problem you
may have with a product or service.
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Jingle
Bells, Jingle Sells: Tips for Holiday Shopping
Whether you're in the market for the latest high-tech
gadget, a rare antique or fine jewelry, there are more ways
to shop than ever before. And no matter whether you shop by
telephone, catalog, in traditional retail stores or online,
it pays to be a savvy consumer. Here are some tips from the
Federal Trade Commission (FTC) to help you shop wisely.
[PDF]
Problems
with Holiday Purchases?
The holiday season means gifts and that means shopping. And
with all that buying, maybe some of your purchases didn't
work out exactly right. If a retailer didn't deliver as
promised or if you feel you've been ripped off, the Federal
Trade Commission (FTC) has some tips for you.
[PDF]
Resolving
Consumer Disputes: Mediation and Arbitration
How frustrating! You buy a product and it breaks. You try
to return it or have the company fix it, but don't succeed.
You talk with the salesperson, speak with the manager, and
write letters to the company, and still you're not satisfied
with the company's response.
[PDF]
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