From: WJDCONS@aol.com
To: HQ.DCMAIL3(ADR)
Date: Mon, Mar 20, 2000 12:02 PM
Subject: ADR for Consumer Transactions

Attached please find Web Dispute Resolutions for the Alternative Dispute Resolution for Consumer Transactions in the Borderless Online Market Place.

These responses were prepared in MS Word 97.

If you have any questions please e-mail me at either WJDCONS@aol.com (personal) or downey@consultant.com (professional). My phone number is

508/752-1033.

Regards,

William J. Downey
340 Main Street, Suite 910
Worcester, MA 01608

Attachment

Web Dispute Resolutions for the Alternative Dispute Resolution for Consumer Transactions in the Borderless Online Market Place [PDF 43K] (03/20/00)