On march 17th I called AOL security dept. with a potential breech of my email name. To wit, I received an email from someone unknown to me complaining about my sending in excess of 100 unsolicited email messages to that address.
Rather than than investigate, the AOL response was "it could not happen," or "just ignore it."
One would think in this day of hackers, a reputable ISP like AOL would welcome the opportunity to investigate a compaint such as mine.
I would hope your office would think it as more sertious matter.
CC: FTC.SERIUS ("SteveCase@aol.com")